Vice President, Client Operations - CLO/Structured Debt

About the role

Vice President, Client Operations - CLO/Structured Debt

Responsibilities

• Develop and implement client service strategies by utilizing in-depth knowledge of client operations and industry best practices.
• Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
• Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes.
• Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills.
• Provide expert guidance and support to internal teams and clients, fostering a culture of excellence and continuous improvement.
• Analyze client feedback and operational data to drive improvements and inform strategic decision-making.

Requirements

• 7-12 years of experience preferred.
• Bachelor’s degree or the equivalent combination of education and experience is required.
• Client Service/Operations experience within financial services is strongly preferred.
• Corporate Trust background strongly preferred.
• CLO/CDO background strongly preferred.
• SOLVAS background preferred.
• Finance/accounting, compliance/reporting, reconciliation background experience strongly preferred.

Qualifications

• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Benefits

• Competitive compensation package.
• Flexible global resources and tools.
• Health and wellness programs.
• Generous paid leaves, including paid volunteer time.
• Various paid time off benefits.

Pay

The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Schedule

At BNY, we offer an "at will" position.