Vice President, Client Management

About the role

Location: Remote - US based candidates only, no visa sponsorship available. For our client, we are seeking a Vice President, Client Management to join the team of a leader in the Healthcare space. This role will lead a senior client management organization responsible for major accounts and executive-level relationships across a complex, matrixed environment. The Vice President will shape client retention and value delivery, partner closely with sales and functional leaders, and influence strategic outcomes for global stakeholders. This position also requires a strong financial lens and the ability to translate client needs into actionable recommendations that support growth and long-term partnerships.

Responsibilities

• Lead a team of 5-8 client managers overseeing major accounts
• Develop executive-level client relationships as an executive sponsor
• Co-lead the deployment of a client value management methodology across the Client Management organization
• Represent Client Management in key functional teams, influencing outcomes effectively
• Build and manage relationships with global stakeholders such as HR executives and consultants
• Support sales initiatives by demonstrating the value of the Client Management function to customers
• Leverage financial acumen to guide data-driven strategic recommendations

Qualifications

• 20-25+ years of experience in client/account management or consulting roles with increasing responsibility
• Experience managing P&Ls and global client relationships or teams
• Background in healthcare or benefits consulting preferred
• Proven success in autonomously leading teams and driving results in matrixed environments
• Fluency in English required; additional languages are a plus

Benefits

• Comprehensive medical, dental, vision, disability, and life insurance
• Flexible health spending options including an HSA
• Access to mental health coaches and therapists
• Generous time off policy and company-wide collective pause days
• Parental leave policy and family support benefits
• Professional development stipend for growth opportunities
• 401k plan with financial planning services
• Annual wellness stipend for individual health initiatives
• New hire stipend for work-from-home setup
• Monthly reimbursement for cell phone costs

Pay

$216,320 – $270,400 annually