Vice President, Client Experience

About the role

Weber Shandwick is a leading global engagement agency that creates storytelling, content, and stakeholder experiences across the new media landscape. The firm is seeking a dynamic Vice President to join its Consumer team in New York, supporting iconic global consumer brands such as Nespresso and Unilever W&C brands.

Responsibilities

• Lead multi‑channel campaigns with an emphasis on earned media, cultural storytelling, and social/digital engagement.
• Collaborate within Integrated Agency Teams (IATs), working alongside creative, paid media, influencer, and experiential partners.
• Oversee campaign launches from start to finish, including planning, event/activation production, talent partner management, and development of media materials and social briefs.
• Translate ideas into workable plans and presentations via decks.
• Build trusted relationships with senior clients, offering strategic points of view and counsel.
• Ensure programs are rooted in insights and measured against KPIs.
• Manage diverse internal teams and subject‑matter experts with clarity and organization.
• Provide mentorship, fostering growth and innovation within the team.

Qualifications

• 8–10 years of experience in agency, PR/Communications space.
• Proven experience leading account teams and integrated media strategy, ideally within the consumer or CPG industry.
• Bachelor’s degree in Communications, Business Management, or a related field.
• Strong passion for lifestyle and beauty brands with sharp awareness of emerging cultural and consumer trends.
• Demonstrated success executing campaigns that generated earned media, drove social engagement, and created cultural impact.
• Expertise navigating Integrated Agency Teams, juggling multiple workstreams, and managing multiple clients.
• Strategic thinker with strong instincts for what drives earned media and social buzz.
• Ability to remain nimble and counsel clients through conflict.
• Aptitude for financial analysis.
• Confidence working with senior clients and leading large teams.
• Natural leader with strong presentation skills and attention to detail.
• Sharp writing skills and a creative mindset.
• Commitment and dedication to the agency’s success and personal career growth.

Pay

Salary range: $125,000 USD – $165,000 USD. Compensation within this range depends on factors such as market considerations, tenure, and individual qualifications.

Schedule

Employees are required to work in the office a minimum of three days per week, with an expectation to increase to five days over time as directed by the agency or manager.