Vice President, Chief Information Officer

Responsibilities

• Define and execute an IT strategy aligned to C3 AI’s business objectives, growth targets, and enterprise AI platform capabilities;
• Serve as a member of the executive leadership team.
• Oversee all enterprise technology applications including ERP, CRM, collaboration tools, and internal data systems;
• Drive cloud architecture strategy across AWS, Azure, and Google Cloud environments.
• Led the adoption of C3 AI’s own agentic AI and generative AI tools internally, positioning the company as a showcase first customer of its own platform.
• Update and oversee the enterprise information security program including incident response, identity and access management, SOC reports, FedRAMP, and other compliance postures required for C3 AI’s internal operations and customers.
• Ensure IT systems and processes effectively support Revenue operations, Finance, HR, Legal, and professional services delivery at scale; drive automation and AI-enabled workflows to improve efficiency.
• Manage IT capital and operating budgets with discipline; report on IT performance, risk, and investment to the CFO and Board Audit Committee as needed.
• Lead strategic vendor relationships and IT contract negotiations; collaborate with C3 AI’s strategic alliances on joint IT and platform initiatives.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field; MBA or advanced degree preferred.
• 15+ years of progressive IT leadership experience, with prior experience as VP of IT, SVP, or CIO at a publicly traded technology company.
• Hands-on familiarity with AI/ML workloads, model deployment infrastructure, and data governance in a cloud environment; experience with international IT operations and GDPR compliance a plus.
• Deep expertise in cloud infrastructure, enterprise systems (ERP/CRM/HRIS), and IT security at scale.
• Sound business acumen with an understanding of the technology and operational implications of a high-growth, multi-national enterprise AI company.
• Prior experience in managing FedRAMP or CMMC compliance programs; experience supporting federal government customers strongly preferred.
• Effective executive presentation skills and solid cross-functional program management skills.
• The ability to translate complex technology and security concepts to executive leadership including the CEO and the Board through strong written and verbal communication skills.
• The ability to lead and inspire a global IT organization, operate with a hands-on mentality, and thrive in a fast-paced, mission-driven environment.