Vice President Casino Operations - MGM Springfield

The Job

The Vice President of Casino Operations is a key senior leader for the property and is a member of the property's operating committee. The position is responsible for providing leadership, oversight, and integration of all processes developed through the Gaming COE for the assigned property. In collaboration with the COE, this position will execute on the strategic direction of the slots, table games, race/sportsbook, poker (as applicable) and casino marketing functions, encompassing pricing optimization, player development, machine/game placement, and any other gaming-related functions.

Accountable for oversight and leadership of all staffing, guest service initiatives and employee engagement, and ownership of all profitability of the property's gaming division. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

The Ideal Candidate

The ideal candidate is a seasoned casino operations leader with 6+ years of progressive leadership experience overseeing large-scale gaming operations within a high-volume integrated resort environment. They bring a deep understanding of both Table Games and Slot Operations, with previous experience serving as a Vice President or Director in a complex hotel and gaming setting.

This executive is a strategic and people-focused leader who excels at driving operational performance, enhancing the guest experience, and developing high-performing teams. They have a proven track record of leading managers and frontline employees, fostering employee engagement, and creating a culture centered on accountability, collaboration, and continuous growth.

Successful candidates possess strong business acumen, exceptional leadership skills, and the ability to balance guest satisfaction, team development, and financial performance. They thrive in fast-paced, 24/7 operations and maintain the flexibility needed to support the dynamic nature of casino resort operations.

Perks & Benefits

• Comprehensive wellness programs designed to support employees’ physical, mental, and emotional well-being.
• Exclusive access to company-sponsored discounts across hospitality, dining, retail, entertainment, travel, technology, and a wide range of partner offerings.
• Complimentary parking both during and outside of scheduled work hours.
• Competitive health, wellness, and income protection benefits for eligible employees.
• Ongoing professional growth and career development through leadership programs, learning opportunities, strategic networking, and community engagement initiatives.