Vice President - ASC Operations

Vice President

The Vice President is responsible for operational strategy, new center onboarding, orchestrating growth strategies and program development, management and renewal of business contracts, and effective governance of centers in their Regions. The role has oversight of administrative and clinical operations and performance improvement initiatives across their regional portfolio of centers.

Engaging the center leadership, e.g., CEO, the VP plans, organizes, directs, and manages all center activities to achieve market performance targets and works toward continuous improvement. Develops and maintains a strong partnership with physician leadership, and Board Members. Actively supports the organization’s mission, vision, values, and strategic initiatives.

Essential Functions

• Oversees a portfolio of ASCs across a geographic area, providing leadership support to center leadership, employees and physicians.
• Establishes and maintains effective communication and positive relationships with physicians.
• Fosters physician engagement and satisfaction and increases employee satisfaction and patient loyalty.
• Guides the implementation of these initiatives across their region.
• In partnership with the ASC CEO, collaborates with functional department leadership to operationalize the acquisition of new facilities and the expansion of service sites to include new building opportunities, lease agreements, and space and capacity management.
• Pairs with support departments such as business development, HR, facilities, and regulatory operations to ensure a successful transition and opening of new sites.
• Designs and implements such opportunities focused on prospering growth, access to care, and revenue opportunities for the organization.
• Plans and implements strategic initiatives across the ASCs to align with the goals and vision of the organization.
• Independently leads teams of peers and associates to guide the execution of operational, IT, marketing, patient experience, patient access, revenue cycle, and process improvement projects across all Centers in the market.
• Assists in the development and implementation of the annual operating plan for the ASCs.
• Orchestrates in partnership with Centralized Services the revenue cycle functions, including front-end registration, POS collections, charge entry, and back-end denials.
• In partnership with Financial Planning & Analysis orchestrates the development of annual operating plans and capital budgets for the Centers in their portfolio.
• Maintains compliance with legal, regulatory, and quality requirements.
• Develops and implements a system to ensure that established policies, goals, and objectives are achieved and in compliance with practice, facility, and system policies and related local, state, and federal codes and regulations.
• Works with ASC leaders to ensure the smooth and efficient flow of patients through the facility and achievement of operational excellence metrics.
• Monitors and ensures achievement of annual operating plans across all Centers.
• Ensures overall compliance with legal, regulatory, and quality requirements.
• Works collaboratively with central support departments, such as patient scheduling and insurance verification, to ensure optimum operational effectiveness.
• Maintains room utilization to achieve maximum efficiency.
• Oversees staff productivity by ensuring appropriate staffing levels to match volumes and industry standards; partners with ASC Leadership to review staff productivity/Center volumes and recalibrate staffing and facility resources as required.
• Requires extensive sitting with periodic standing and walking. May be required to lift up to 20 pounds. Requires significant use of personal computer, phone, and general office equipment. Needs adequate visual acuity, and ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. Requires off-site travel 50-75% of the time.

Physical Demands/Environment Factors

• Typical Office Environment
• Requires extensive sitting with periodic standing and walking.
• May be required to lift up to 20 pounds.
• Requires significant use of personal computer, phone, and general office equipment.
• Needs adequate visual acuity, and ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• Requires off-site travel 50-75% of the time.

Supervisory Responsibilities

• Directly Reporting ASC Chief Executive Officers for their assigned centers, region, and market.
• Includes direct supervisory responsibility for staff within their assigned centers, region, and market.
• Includes ASC Chief Executive Officers for their assigned centers, region, and market.
• Includes selection, training, development, work assignments, evaluations, and disciplinary action.
• Serves as role models for staff and acts in a people-centered, service excellence-focused, and results-oriented manner.

Scope and Complexity

• This position is responsible for oversight of designated centers with the accountability of other locations as needed.
• The position will drive strategic development for market-wide initiatives in a highly competitive industry.
• Actively engages with physicians and industry leaders and functions as a strategic partner who is able to clearly present the partnership value proposition while effectively managing challenging, and at times competing, business interests.