Operations Administrator - AMP

Responsibilities

• Treat each internal and external guest interaction in an attentive, courteous and efficient manner
• Maintains HIPAA compliance by having visitor’s sign-in and fill out Confidentially Agreement
• Ensures assigned areas of responsibility meet all standards and regulatory requirements
• Maintains and follows the policies and procedures of the organization
• Maintains a database system of all issues and documentation
• Meets all compliance requirements
• Process and maintain applications and fees for renewing facility licensure, CLIA numbers, CAP accreditation and city and county occupational licenses
• Process and maintain physician medical licenses, occupational licenses and DEA
• Maintain and track medically related, legal activity and files
• Ensure legitimacy of requests for depositions, medical records and original and recut slides
• Produce reports, bills, original and recut slides and blocks in response to legal requests
• Schedule pick-up or delivery of required materials and depositions
• Bill for all services accordingly
• Track billed invoices for payment
• Obtain, renew and maintain hospital privileges for pathologists at contracted hospitals and surgery centers
• Maintains building security integrity, issues all guest visitor badges
• Keeps front office reception area neat, organized and secured after office hours
• Oversees service & repairs for office equipment, shredding service, vending machines, etc.
• Absorb and distribute various tasks and projects for Human Resources
• Inventory, maintain, and reorder necessary site supplies, to include clerical, professional, and technical supplies
• Enters coded or other data to complete cases
• Answers telephones and client inquiries with demonstrated knowledge
• Monitors client status to ensure timely TAT
• Performs quality assurance checks on completed work
• Trains other employees on procedures

Qualifications

• 5 years lab administration experience/operations (preferred)
• 7 years lab administration experience/operations
• Associates Degree (preferred)
• High School Diploma or Equivalent

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

Pay and Schedule

• Pay range: $60,500+ per year
• Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.
• Market and organizational factors are also considered.

Skills

• Strong customer service skills, along with high proficiency in PC levels to include Word and Excel
• Excellent written and oral communication skills, including English usage, grammar, punctuation, and style