Veterinary Technician - ER Intake Nurse

About the role

Where exceptional veterinary nurses build extraordinary careers. Metropolitan Veterinary Specialists & Emergency Service Louisville, Kentucky | Jeffersontown CARE COMPASSION TRUST TEAM Help patients get the care they need from the moment they arrive. MVSES is seeking an experienced veterinary technician who combines strong clinical assessment skills with calm, compassionate client communication. As our ER Intake Technician, you will connect clients, Client Care Specialists, emergency doctors, and the nursing team to support safe triage, clear communication, and efficient patient flow. Why join MVSES: Build your career in a privately owned specialty and emergency hospital where your observations and patient advocacy matter. You will have structured onboarding, standardized clinical training, and mentorship from experienced ER and ICU technicians, with access to a Criticalist and our RECOVER‑certified emergency team. Our hospital offers advanced diagnostics, including MRI, CT, and ultrasound, alongside specialty services that support complex patient care. Bring your experience, grow your confidence, and help deliver compassionate emergency care at MVSES.

Responsibilities

• Help patients and families move through the emergency visit—from initial assessment and intake to diagnostics, treatment, and discharge.
• Clinical duties are performed under veterinary direction and appropriate to your credentials, training, and demonstrated competency.
• Perform prompt triage assessments, obtain thorough histories, and document presenting concerns and required treatment approvals.
• Assess patient stability, recognize signs of pain, respiratory distress, or deterioration, and promptly alert the doctor and clinical team when immediate intervention is needed.
• Reassess waiting patients and update triage priority according to hospital protocols and changes in patient condition.
• Obtain accurate vital signs, weights, blood pressures, and blood glucose readings; recognize and communicate abnormal ECG parameters.
• Coordinate with Client Care Specialists and the clinical team to prioritize patient needs, support timely handoffs, and maintain accurate records in ezyVet and Vet Radar.
• Keep waiting clients informed in person and by telephone, explain the triage process, and communicate next steps with empathy.