Veterinary Technician at Countryside Animal Hospital
About the Role
Practice Countryside Animal Hospital is seeking an experienced or Certified Veterinary Technician (CVT) to join the team as they welcome a new DVM in November. The ideal candidate will be confident and comfortable with blood draws, radiographs, client service representative duties, and kennel responsibilities. Cross-training will be provided if needed. A good personality and willingness to learn is a must.
Competencies
- Patience & Compassion: Remaining professional while making teammates, clients, and patients feel comfortable; responding quickly and calmly to crisis while maintaining high standards of patient care.
- Collaboration & Teamwork: Coordinating actions with veterinarians and team members; providing and incorporating feedback; sharing ideas and being open to others' ideas.
- Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
- Active Listening: Following veterinarians' instructions and picking up needs based on experience and feedback.
- Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other items while managing multiple patients and clients.
- Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
- Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
- Assist in outpatient exams by taking histories, vital signs, and weights, and providing client education.
- Prepare patients for surgery and monitor vital signs during surgery.
- Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
- Take, develop, and maintain radiographs following proper safety procedures.
- Provide basic animal handling and restrain animals during exams.
- Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
- Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies; assist in keeping public areas clean; clean and maintain all medical equipment.
- Demonstrate warmth, courtesy, and professionalism in all interactions with clients; exercise compassion and care with patients.
- Communicate with veterinarians and practice team members regarding client discussions, patient plans, concerns, etc.
- Assist with kennel duties such as walking patients, cleaning cages, medicating, feeding, and watering.
- Assist with client service representative duties such as answering phones, scheduling, invoicing, payment processing, and client education.
- Any other duties as assigned.
Requirements & Qualifications
- Previous veterinary experience preferred
- Ability to lift patients and carry equipment up to 25 pounds; ability to lift over 25 pounds with assistance
- Practice OSHA safety techniques including proper PPE
- Basic math and ability to calculate medication dosages
- Basic computer skills, familiarity with MS Office applications
- Strong communication skills to ensure patient safety
Schedule
Anticipated schedule is Tuesday, Thursday, and Friday with 10-hour days. No weekends and no on-call emergency shifts.
Pay
Pay is based upon experience: $15.00 per hour for minimal experience and $19.00 per hour for candidates requiring minimal training.
Benefits
- Paid time off
- Health, dental, and vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
- Employee Assistance Program
- Employee Referral Program
- Personal Pet discount program – $50 coupon every pay period (does not accrue) and no markup on inventory or services
Benefits offered may vary depending on full or part-time employment status according to company policy.