Veterinary Receptionist - Pittsburgh, PA

Who We Are

Always Compassionate Veterinary Care is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Full-time schedule; details discussed during the interview process

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

What You'll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to messages promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate client and patient records
• Capture payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly
• Manage medical record requests, reminders, and administrative tasks
• Deliver exceptional customer service throughout every client interaction

What You'll Bring

• Previous experience as a Veterinary Receptionist
• Comfort working in a fast-paced clinical environment
• Strong communication and customer service skills
• Ability to explain services, policies, and next steps clearly to clients
• Strong problem-solving skills and ability to handle concerns with empathy
• Familiarity with veterinary terminology and hospital workflows
• Excellent attention to detail when documenting patient and client information
• A positive attitude and team-oriented mindset

The Extras You'll Actually Feel

• Mentorship and support as you grow your career
• Flexibility with scheduling to support work-life balance
• Employee benefits that strengthen both the body and the mind
• A positive clinic culture that values you as a person
• A team that appreciates one another and enjoys working together
• A workplace where having fun and supporting one another is part of the culture