Veterinary Receptionist Part-Time - Countryside Veterinary Clinic

About the role

Welcome to Countryside Veterinary Clinic, a pillar of exceptional small animal care serving the Yorkville community. We are proud to be an AAHA-accredited practice, an honor reflecting our deep commitment to the highest standards of veterinary medicine. This commitment to quality is confirmed by our excellent 4.7-star Google rating, demonstrating the high level of trust we have earned from our clients.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health by educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A competitive hourly rate or salary based on experience and role.
• Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP).
• Competitive compensation, including 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Skills

• Excellent communication skills.
• Organizational skills.
• Collaborative and team-first mindset.
• Experience with veterinary software (preferred).

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, and Employee Assistance Program (EAP).
• 401k retirement options.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Pay

The pay range for this position is $18 - $20 per hour, based on experience.

Schedule

A flexible schedule, including some weekends and holidays, is required.