Veterinary Receptionist - Middletown Animal Hospital

About the role

Middletown Animal Hospital is dedicated to providing exceptional small animal medicine and fostering a supportive environment for its teammates. The practice is highly rated on Google with a 4.7-star rating, reflecting its commitment to patient care and community trust.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and ensure the smooth operation of the hospital.
• Educate clients on preventative care and other hospital services.
• Provide a calming presence for clients and demonstrate empathy in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• Passionate about veterinary medicine and animal welfare.
• Ability to work independently and as part of a team.
• Positive attitude and strong interpersonal skills.

Skills

• Excellent communication skills.
• Organizational and multitasking abilities.
• Customer service orientation.

Benefits

• Comprehensive benefits package including health, dental, vision insurance, and an Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Life insurance and short-term disability options.
• Discounted veterinary care for your own pets.
• Paid time off.
• Free 24/7 access to doctors through Teladoc.

Pay

The salary range for this position is $18.00-$21.00 per hour based on experience.

Schedule

The position requires a flexible schedule, including some weekends and holidays.