Veterinary Receptionist - Lancaster, PA

Who We Are West Lancaster Animal Hospital is Hiring a Veterinary Receptionist! Position Details Role: Veterinary Receptionist Status: Full-Time Salary: Negotiable and based on experience Schedule: 4-day work weeks with no on-call shifts or holiday hours Experience: Veterinary receptionist experience required Benefits Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program Passionate about outstanding patient care and exceptional client service, and ready for a 4-day work week? West Lancaster Animal Hospital is a well-established practice committed to unparalleled patient care and exceptional customer service, and we’re looking to add an experienced Veterinary Receptionist superstar to our team of compassionate professionals. We’re more than a group of compassionate veterinary professionals. We’re a supportive team with a “better together” philosophy, and we cross-train and educate our staff so everyone can find a growth path. Why You’ll Love It Here 4-day work weeks. With no on-call shifts or holiday hours, plus lunch breaks on the reg.A path to grow. As a Veterinary Receptionist here, you’ll be cross-trained and supported as you find your growth path.Better together. A supportive team where everyone shares knowledge, skills, and experience.A positive culture. With the right cattitude, anything is pawsible, and we bring that energy to every shift.Little extras. Occasional coffee runs, ice cream parties, and meals on us. What You’ll Do Greet clients and their pets with warmth and professionalismAnswer phones and respond to client questionsSchedule appointments and keep the day running smoothlyCheck clients and patients in and outProcess payments accuratelyListen as clients explain why their dog, cat, bird, rat, goat, or chicken is the best one that has ever livedOwn your tasks and responsibilities to deliver positive outcomesShare your knowledge and skills with teammates What You’ll Bring Experience as a veterinary receptionistA passion for pets and veterinary care that shines every dayA positive attitude and a great “cattitude”Strong client service and communication skillsThe confidence to own tasks and deliver positive outcomesA willingness to share your knowledge (spidey powers would be cool too)Ability to stand or sit for extended periods Financial Benefits Benefits You Can’t Beat A flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support ProgramReferral bonus program Wellness Benefits Health insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for all employee petsPet discounts on services and productsPet food discount program Workplace Benefits Quarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowance Lifestyle Benefits Six paid holidays (full-time only)Employee Assistance ProgramEmployee discount program Join Our Team! Think you’re the Veterinary Receptionist we’ve been longing for? Fantastic! Let’s get this ball rolling, because West Lancaster Animal Hospital can’t wait to meet you. Apply today and join the team at West Lancaster Animal Hospital! Diversity, equity, and inclusion are core values at West Lancaster Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.