Veterinary Receptionist - Kiln Creek Animal Care

About the role

Kiln Creek Animal Care is dedicated to providing high-quality small animal medicine, recognized by both professional peers and the local community. We are proud to be an AAHA-Accredited practice, signifying our commitment to the highest standards of care and operational excellence. This dedication is reflected in our excellent 4.6-star Google rating, demonstrating the trust we have built with pet owners in Newport News. We are seeking talented, passionate veterinary professionals to join our dynamic team, offering you a unique opportunity to do your best work alongside collaborative teammates.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health by educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.

Skills

• Excellent communication skills.
• Organizational and multitasking abilities.
• Collaborative and team-oriented approach.
• Experience with veterinary software (preferred).

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets.
• Access to an online discount platform and free 24/7 access to doctors through Teladoc.

Pay

Competitive compensation based on experience and role.

Schedule

A flexible schedule, including some weekends and holidays.

Additional Information

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.