Veterinary Receptionist - Chevy Chase Animal Clinic - Chevy Chase Animal Clinic

About the role

You are invited to join the compassionate and highly respected team at Chevy Chase Animal Clinic, where treating pets like our own has been the guiding mission since 1967. Our commitment to high-quality care is continually recognized by the community; we have been Voted "Best Veterinarians in Lexington, KY" and maintain an outstanding 4.9-star Google rating, reflecting deep client trust. We are seeking dedicated professionals who are ready to become a partner in providing the best medical care in the Bluegrass, and we believe you will find the ideal environment to succeed here.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.

Skills

• Exceptional communication skills.
• Strong organizational skills.
• A collaborative, team-first mindset.
• Experience with veterinary software (preferred).

Benefits

• Comprehensive coverage options including Medical, Dental, and Vision insurance.
• Access to an Employee Assistance Program (EAP).
• 401k retirement options.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive hourly rate or salary based on your experience and role.

Schedule

A flexible schedule, including some weekends and holidays.