Veterinary Receptionist (Care Coordinator) - Arkansas Veterinary Emergency & Specialists

PetVet Care Centers · Little Rock, AR · 2 mo ago

HealthcarePart-time

Key Responsibilities

We offer shift differentials for overnights and weekends.
Cook up the flow of pets and owners in the lobby; communicate with owners about wait times, scheduling glitches, and other problems.
Identify potential emergencies in person, and over the phone, and schedule those appointments appropriately.
Organize and process all payment plans, billing statements, and collections.
Perform cashiering duties; process refunds, returns and credits as needed.
Respond to inquiries about the range of services the practice provides and the species it treats.
Input data to practice management software to check pets in; make simple postings to accounts; compile data for various reports.
Receive and distribute incoming mail; and process outgoing mail.
Cook up and schedule appointments; provide clients with any special instructions; call clients whose pets have medications to be picked up, or updates on current invoice amounts or deposits needed.
Respond to client emails; type and edit various correspondence, and process faxes.
Able to learn basic veterinary medicine terminology.
Become familiar with common emergencies and be able to confidently discuss with clients.
Use Windows based computer systems, word processing, email, web search and other skills needed to effectively perform job responsibilities.

A high school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
Veterinary or medical reception experience
Applicants must be 18 years of age or older to be considered for this position

We care for pets. We care for you.

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