Veterinary Receptionist - Butler Creek Animal Hospital

About the role

Join Butler Creek Animal Hospital in Kennesaw, GA, where you become part of a legacy of full-service small animal care dating back to 2000. Our mission is centered on providing unparalleled veterinary services, treating every pet like our own, and fostering open, honest communication with clients and their pets.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• Passionate about veterinary medicine and animal welfare.
• Ability to work independently and as part of a team.
• Excellent interpersonal and communication skills.
• Strong organizational and time management skills.

Skills

• Customer service skills.
• Communication skills.
• Organizational skills.
• Teamwork and collaboration.

Benefits

• Comprehensive health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Discounted veterinary care for your own pets.
• Access to Teladoc 24/7.

Pay

Competitive compensation based on experience and role.

Schedule

Flexible schedule, including some weekends and holidays.

Company Information

Founded by veterinarians, Mission Pet Health provides world-class support to its 850+ hospital teams on a hyper-local basis. The organization is veterinarian-led, people-focused, and committed to being the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.