Veterinary Receptionist
Willowrun Veterinary Hospital · Smithfield, NC · 2 wk ago
On-siteHealthcare$15–$16/hrPart-time
What to Expect
As you join our team, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Key Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Willowrun Veterinary Hospital
Named the "Best Veterinary Hospital" in the 2023 Best of Johnston County awards, Willowrun Veterinary Hospital is a place where compassion, love of animals, and community meet. We are located in the town of Smithfield, North Carolina, and stand as Johnston County's oldest veterinary hospital. We are also one of the longest accredited American Animal Hospital Association facilities in the country, a badge we proudly wear.
Benefits
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Schedule
Part-Time, Afternoons and Rotating Saturdays