Veterinary Receptionist
About the Role
Bellevue Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.
Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule
This is a full-time position with a flexible schedule and availability needed Monday through Saturday, including rotating Saturdays.
Pay
Compensation: $20–$22 per hour.
Benefits
- Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
Requirements
- 2+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
Skills
- Ability to manage a multi-phone line system while assisting in-person clients
- Experience working with veterinary practice management software preferred
- Exceptional verbal and written communication skills
- Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
- Strong organizational and time management skills
- Experience scheduling appointments and coordinating calendars preferred
- Ability to accurately process payments and maintain financial records
- Positive attitude and willingness to collaborate with a team
- Ability to remain calm, professional, and solution-oriented during busy periods
About Us
Bellevue Animal Hospital has been serving Eastside dogs and cats since 1955. We’ve provided generations of pets individualized care, from wellness exams and dental care to surgery, ultrasound, laser therapy, urgent care, nutritional counseling, and more. The Bellevue team displays an unrivaled commitment to our community, and in return, our clinic has been voted Best of Bellevue 5 consecutive years in a row!
Our experienced, 7-doctor team is well equipped with excellent diagnostic tools, multiple LVTs, and a talented support staff. Our staff takes a Fear Free approach to patient care, and we take our last appointment at 5:30pm so our team can leave on time and truly enjoy life outside of work.