Veterinary Receptionist
Veterinary Practice Partners · Smithfield, NC · 2 wk ago
Healthcare$15–$16/hrPart-time
About the role
Willowrun Veterinary Hospital is hiring a part-time front-desk receptionist to be the first point of contact for our veterinary clients.
Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests.
- Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Aid in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Benefits
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Schedule
Part-Time, Afternoons and Rotating Saturdays
Pay
$15-$16 dollars an hour dependent on skills and experience