Veterinary Receptionist

Key Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Aid in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Middlesex Veterinary Center

Middlesex Veterinary Center is a full-service small animal veterinary hospital dedicated to providing quality veterinary care and sound advice throughout the life of your pet. Services and facilities are designed for routine preventive care, early detection and treatment of disease, and complete medical, dental, and surgical care as necessary.

Pay

$18 - $21 per hour, based on the candidate's skills, experience, and qualifications.

Schedule

Full-time position with a mix of morning (8:00 AM – 2:00 PM) and afternoon (12:00 PM – 7:00 PM) shifts, occasional full-day shifts (8:00 AM - 5:00 PM or 9:00 AM – 7:00 PM), and every other Saturday morning.

Benefits

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount