Veterinary Receptionist
Truesdell Animal Care Hospital and Clinic · Madison, WI · 4 mo ago
On-siteHealthcare$16.5–$18/hrFull-time
What to Expect
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount
Key Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Aid in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications
- Previous experience as a veterinary receptionist is preferred.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor