VETERINARY RECEPTIONIST

About the Role

Piedmont Pets Veterinary Care in Warrenton, VA, is dedicated to providing quality veterinary care to cats and dogs with the utmost compassion. Since 2003, this hospital has been a trusted partner in pet healthcare, treating every animal like their own. The practice offers a full-service veterinary clinic with comprehensive medical services, including Wellness and Prevention protocols, advanced Testing and Diagnostics, Surgical Procedures, emergency care, and Advanced Care options. You will collaborate with a team focused on excellence in patient care in a supportive environment that values work-life balance with consistent Monday through Friday scheduling.

Responsibilities

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for Pet Health: Educate clients on preventative care and other hospital services to ensure every pet receives the best care possible.
• Embody Compassion and Empathy: Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Benefits

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role (Base pay range: $17–$19 per hour).
• Health & Wellbeing: Comprehensive coverage options including Medical, Dental, and Vision insurance, plus access to an Employee Assistance Program (EAP).
• Financial Security: 401k retirement options, Life Insurance, and Disability coverage.
• Commitment to Growth: Professional development opportunities, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• Network & Perks: Join a nationwide community of over 20,000 veterinary professionals. Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About the Company

Mission Pet Health, the parent organization of Piedmont Pets Veterinary Care, was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization supports over 850 hospital teams nationwide, providing world-class resources while allowing teams to focus on medicine, patients, and culture. Mission Pet Health is recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. The company culture is driven by the WAG values: Work Together, Amaze, and Grow.

Piedmont Pets Veterinary Care is located in Warrenton, VA, a historic town offering a welcoming community atmosphere. The practice has been a trusted part of the community since 2003 and is easily accessible on West Shirley Avenue.