Veterinary Receptionist

Responsibilities

• Greet clients, respond to questions
• Processes incoming and outgoing pets, handles payments
• Answers phone calls, screens for service needs, schedules appointments
• Handles incoming and outgoing mail and e-mail
• Maintains client information, service data and other pertinent information within business operations software
• Maintains client waiting area to ensure cleanliness
• Escalates complex matters to senior staff