Veterinary Receptionist

About the role

At Duvall Veterinary Hospital, we believe the client experience starts the moment someone calls or walks through our doors. We're looking for a friendly, organized, and compassionate Veterinary Receptionist (Client Service Representative) to become an important part of our close-knit team.

Responsibilities

- Welcome clients and patients with warmth and professionalism - Answer phones, schedule appointments, and manage client communications - Check patients in and out while ensuring a smooth visit - Process payments and maintain accurate medical records - Support the veterinary team by keeping the front desk running efficiently - Help create a calm, caring, and positive experience for every client

Requirements

- Veterinary reception experience is a plus, but candidates with exceptional customer service experience are encouraged to apply - Friendly, professional communication skills - Strong organizational and multitasking abilities - A positive attitude and ability to stay calm in a fast-paced environment - A good sense of humor and a willingness to jump in wherever needed - AVImark experience is a bonus - Availability to work occasional Saturdays

Qualifications

- High school diploma or equivalent - Excellent interpersonal and communication skills - Ability to work independently and as part of a team - Basic computer skills, including Microsoft Office

Benefits

- Competitive pay - Employee discounts on veterinary services - Supportive, collaborative team culture - Opportunities for learning and professional growth - Modern, well-equipped hospital with advanced diagnostics and technology - The chance to make a real difference for pets and the people who love them