Veterinary Receptionist
About the role
Hebron Animal Hospital is a well-established, fast-paced six-doctor small animal practice in northern Kentucky. Our most common patients are cats and dogs, but we also see pocket pets! Pet health is our top priority, and online reviews boast about our compassionate, knowledgeable, and empathetic staff. We offer many services to provide the best comprehensive care to our patients, which include dentistry, therapy laser, soft-tissue surgery, in-house diagnostics, digital radiology, ultrasonography, and more! Our hours of operation are 8:00am-8:00pm on Mondays, Tuesdays, and Thursdays, 8:00am-6:00pm on Wednesdays and Thursdays, and 8:00am-2:00pm on Saturdays. We are proud to be an AAHA-Certified hospital with Fear Free certified professionals on our team!
Hebron Animal Hospital is located in Hebron, KY, and is less than 10 miles from The Northern Kentucky Greater Cincinnati International Airport. The University of Cincinnati is only a short drive from Hebron and has been named in the Top Tier of the country's "Best National Universities" more than once! Public schools in Northern Kentucky are also highly rated, making our region an ideal place to raise a family. Cincinnati is also home to the Cincinnati Bengals and Cincinnati Reds, allowing residents of our area quick access to top sports talent as well.
Responsibilities
- Maintain the visual appeal of the hospital reception area
- Greet and welcome clients and patients
- Answer questions and triage client concerns
- Answer calls or emails and direct to the appropriate party for resolution
- Schedule appointments to maximize efficiency and daily flow
- Check in and check out clients and process payments
- Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
- Be comfortable with various medical outcomes
- Withstand unpleasant odors and noises
- May be exposed to bites, scratches, animal waste and potentially contagious diseases
Qualifications
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, calm, team player, multi-tasker and strong communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Pay
Competitive Compensation
Schedule
8:00am-8:00pm on Mondays, Tuesdays, and Thursdays, 8:00am-6:00pm on Wednesdays and Thursdays, and 8:00am-2:00pm on Saturdays