Veterinary Receptionist

Description & Requirements

Company Overview
At Haines Road Animal Hospital, we are dedicated to small animal medicine and are AAHA accredited. We are committed to excellence and have a 4.7-star Google rating. We value teamwork and professional development.

Job Description

As a Receptionist at Mission Pet Health, you will:
- Manage a multi-line phone system and greet clients with a positive attitude.
- Maintain accurate medical records, manage appointment schedules, and handle financial transactions.
- Educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Demonstrate compassion and empathy in every situation.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Requirements

A flexible schedule, including some weekends and holidays, is required.

Benefits

• Competitive compensation based on experience and role.
• Comprehensive health, dental, and vision insurance.
• An Employee Assistance Program (EAP).
• 401k retirement options.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. We are veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement

We embrace diversity and are committed to creating an inclusive environment for all employees.