Veterinary Receptionist

About Dwight Veterinary Clinic

Dwight Veterinary Clinic is backed by a friendly, enthusiastic, skilled support team. We're focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, and a companion therapeutic laser.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too

Key Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
• Assist in maintaining cleanliness and organization to ensure a positive client experience

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Pay & Schedule

• Salary: $16.50 – $19.00 per hour, determined by the candidate's skills, experience, and qualifications
• Schedule: Full time. Monday – Friday: 7:30 AM – 6:00 PM availability required. Shifts are either 7:30 AM – 4:00 PM or 9:00 AM – 6:00 PM and Rotating Saturday mornings