Veterinary Receptionist
Dwight Veterinary Clinic · Dwight, IL · 1 mo ago
On-siteHealthcare$16.5–$19/hrFull-time
Key Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Aid in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications
- Previous experience as a veterinary receptionist or medical office assistant preferred.
- Strong organizational and multitasking skills.
- Ability to maintain a calm, professional, and positive demeanor.
Benefits
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off and a 401(k) plan for full-time employees.
- Professional development opportunities.
- Employee pet discount because we know your pets are family, too.
Schedule
- This is a full time position.
- Monday – Friday: 7:30 AM – 6:00 PM availability required.
- Shifts are either 7:30 AM – 4:00 PM or 9:00 AM – 6:00 PM and Rotating Saturday mornings.
Salary
$16.50 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications.