Veterinary Receptionist

About the Role

We are seeking a dedicated Veterinary Receptionist to join our dynamic team at Animal Dermatology Clinic - Pensacola, a state-of-the-art dermatology practice in Pensacola, Florida. In this position, you will be a vital part of the medical process, working closely with our Board-Certified Dermatologist and technical team to manage complex cases, provide enhanced quality of life via treatments, and serve as a bridge of communication between the doctor and client.

You are an energetic individual with a positive demeanor who takes initiative and is committed to the needs of the clinic. You are punctual, adaptable to change, able to see the big picture, and professional and caring when dealing with patients and clients.

Why Join Us?

• Specialize in Dermatology: Become a key player in our cutting-edge dermatology practice. Work alongside renowned veterinarians and specialists, expanding your expertise in a niche field.
• Work-Life Balance: Enjoy a consistent Monday to Friday workweek with no nights, weekends, on-call duties, or holiday shifts.
• State-of-the-Art Facility: Our clinic is equipped with the latest technology and tools, providing you with the resources needed to deliver exceptional care to our furry patients.
• Collaborative Team Environment: Join a team of like-minded professionals who are passionate about providing the highest standard of care in a positive and supportive atmosphere.
• Competitive Compensation: We recognize and reward top talent with a competitive wage, benefits package, and opportunities for professional development and growth.

Responsibilities

• Manage complex veterinary dermatology cases.
• Facilitate communication between the doctor and clients.
• Provide a high level of customer service in a professional and caring manner.
• Support the clinic’s operations with punctuality, adaptability, and initiative.

Requirements

• 1 year of veterinary experience OR 1 year of customer service experience (experience in a veterinary hospital or doctor’s office is a plus).
• Experience working in the public (e.g., restaurant, retail, or service business).
• High school diploma or equivalent required.
• Dependable attendance is required.
• Must be able to lift 40 pounds.
• The ability to walk, sit, bend, squat, stand, or reach constantly during a minimum 8-hour day.

Benefits

• Time Away from Work: No nights or weekends, a robust vacation allowance, paid holidays, sick time/mental health days, paid parental leave, short- and long-term disability coverage options, and leaves of absence.
• Comprehensive Benefits: Medical, prescription drug, dental, and vision coverage, as well as Health Savings Accounts and wellbeing support, including free counseling and referral services.
• Savings and Retirement: 401(k) plan with 100% match on 3% of pay and 50% match on up to 2% more of pay, flexible spending accounts, retirement readiness tools, advisor support, and financial wellbeing counseling.
• Education Support: Certification programs and continuing education (CE) opportunities.
• Additional Benefits: Life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting benefits, company-provided scrubs, and discounts on services and medications for employee pets.
• Monthly bonus based on the clinic’s dietary sales.

Schedule

Monday to Friday, with no nights, weekends, on-call duties, or holiday shifts.

About the Company

Animal Dermatology Clinic - Pensacola is part of Animal Dermatology Group (ADG), the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide and 100+ doctors supporting its medical team, striving to lead in clinical practice, research, and education in the field.

ADG participates in drug/product development and clinical trials and operates the largest dermatology residency program approved by the American College of Veterinary Dermatology. Animal Dermatology Group is part of Animal Outpatient Specialty Network (AOSN), a privately-owned veterinary outpatient specialty company with the world’s largest unified group of veterinary specialists in surgery, dermatology, oncology, dentistry, ophthalmology, cardiology, and internal medicine.