Veterinary Receptionist

About the role

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties.

Responsibilities

• Answering phone calls
• Scheduling appointments
• Greeting clients
• Maintaining hospital required paperwork
• Reviewing invoices or discharge instructions

Qualifications

To be successful in this role, clear communication and organizational skills are key!

This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff.

Skills

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• Professionalism
• Dependability
• Healthy and positive communication skills
• Ability to multi-task in a hands-on environment
• Energetic people-and-pet person
• Excellent work ethic
• Social and organizational skills
• Compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students