Jobs · Customer Service · Kentucky

Veterinary Receptionist

Alliance Animal Health · Paducah, KY · 2 days ago
Customer Service$12/hrFull-time

About the role

Ceglinski Animal Clinic in Paducah, KY is a well-established, progressive, fast-paced 4-doctor small animal practice that spans two locations. We are committed to providing the highest and most innovative standards of care to our patients and their owners. We are a full-service small animal practice that sees mostly dogs and cats. Some of the services we offer are in-house bloodwork, digital x-ray, laser therapy, endoscopy, ultrasound, dental prophylaxis, and surgery (including routine, elective and advanced soft tissue surgeries).

Responsibilities

  • Maintain the visual appeal or the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
  • Must be able to withstand unpleasant odors and noises
  • May be exposed to bites, scratches, animal waste and potentially contagious diseases

Qualifications

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Skills

  • Excellent communication skills
  • Ability to work independently and as part of a team
  • Attention to detail
  • Computer proficiency (Microsoft Office, scheduling software)

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions

Pay and Schedule

Pay Range: $12/hr

Schedule

Mondays through Fridays 7:30 am to 5:00 pm, and on Saturdays from 7:30 am to 12:00 pm

Additional Information

To learn more about us, click here!

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