Veterinary Client Services - Overnight

About the role

GSVS is a premier multispecialty veterinary practice, committed to the highest standards of patient care and client service. We offer a collaborative, growth-oriented environment where excellence is recognized and rewarded.

Responsibilities

• Greet clients with professionalism, warmth, and empathy
• Actively listen to client concerns, acknowledge their needs, and provide compassionate support
• Facilitate smooth check-in and check-out processes
• Book appointments with attention to detail and efficiency
• Process payments and discuss financial matters with clarity, sensitivity, and respect
• Serve as a liaison between clients and clinical staff, ensuring seamless communication
• Contribute to a positive, team-focused environment

Requirements

• 2+ years of high-level customer service experience (preferred in a veterinary or medical setting)
• Demonstrated ability to deliver gold-standard service in a fast-paced environment
• Exceptional communication, active listening, and interpersonal skills
• Compassionate, client-focused, and solutions-oriented
• Professional in appearance, demeanor, and work ethic
• Discreet, honest, and committed to confidentiality
• Eager to collaborate, learn, and grow within a supportive team
• Self-motivated

Qualifications

• Self-motivated

Skills

• Customer service skills
• Communication skills
• Active listening skills
• Interpersonal skills

Benefits

• Competitive salary based on your level of experience
• Health, dental, and vision insurance, with HSA option (some plans paid 100%)
• Maternity/Paternity leave
• Retail Plan - 401K with employer match
• Employee Referral Bonus
• Paid Time off
• Mental health support with Talkspace
• Uniforms provided
• Pet discount for medical care

Pay

• $18/hr - $22/hr depending on skills, experience, and credentials

Schedule

• Sunday, Tuesday, Wednesday, and Saturday, 12pm - 11am

Contact

Garden State Veterinary Services is located at 1200 Route 9, Woodbridge NJ 07095. Ready to set the standard for client care? Apply today by sending your resume and cover letter.