Veterinary Client Service Representative -Evenings
MedVet · Carmel, IN · 6 days ago
Customer ServiceFull-time
Veterinary Client Service Representative
What you’ll do:
- Greet and check-in clients
- Answer telephones and transfer calls
- Escort clients and their pets to exam rooms
- Manage medical records, charts, reports and correspondence
- Discuss payment options and process payments
- Maintain a neat and clean lobby
Who you are:
- Ability to remain composed in stressful and emotional situations
- Excellent verbal and written communication skills
- Excellent client service skills and phone etiquette
- Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
- Sense of urgency within a fast-paced environment
- Some flexibility with work hours and able to work additional hours when necessary
- Critical thinking skills and ability to anticipate needs inter & intra-departmentally
- General computer competency required including Microsoft Word and Excel
- Previous experience in veterinary setting (preferred)
Perks and Benefits
- Strong career growth and personal development opportunities
- Comprehensive Health Benefits
- Vision and Dental
- HSA, FSA and Independent Care Spending
- 401k with Employer Match
- Paid Time Off (PTO)
- Shift Differentials and On-call Pay
- Uniform Allowance
- Employee Pet Discounts and Pet Insurance
- Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
- Continuing Education Opportunities and Assistance Program
Equal Opportunity Employer
We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.
No Unsolicited Resumes
MedVet does not accept unsolicited resumes from third-party recruiters.