Veterinary Client Service Representative

Why we need you

• Customer service functions including: greeting clients, answering phones and guiding clients and their pets to exam rooms
• Scheduling and confirming appointments
• Routing phone calls to the appropriate person/department
• Presenting and explaining fees, including processing payments
• Managing medical records, charts, reports and correspondence
• Hospital maintenance (including removal of animal waste)
• Ensuring that the facility is neat and clean at all times - both inside and outside

Compensation

$20.00 - $24.50 ALL dependent on education, experience, credentials, location, nature of practice, schedule and additional responsibilities.

Benefits

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

About the role

VCA West Coast Specialty and Emergency Animal Hospital takes its mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We are seeking a personable, yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.