Veterinary Client Service Representative
About the role
We are seeking a Client Service Representative to join our 6-doctor AAHA practice located in North Dallas and Plano. Established in 1983, our hospital prides itself on being customer-centered and dedicated to providing exceptional care.
Responsibilities
- Greeting visitors and answering telephones
- Guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care
- Managing medical records, charts, reports, and correspondence
- Ensuring the facility is neat and clean at all times—both inside and outside
Requirements
We are looking for friendly, outgoing, compassionate, professional, career-minded individuals who are organized, detail-oriented, and dependable. Punctuality and drive are essential qualities for this role.
Qualifications
While not specified, candidates should possess strong communication skills, a positive attitude, and the ability to handle multiple tasks efficiently.
Skills
Excellent interpersonal skills, attention to detail, and the ability to multitask are crucial for success in this role.
Benefits
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more!
Pay
Details on pay are not specified in the job posting.
Schedule
Details on the schedule are not specified in the job posting.