Veterinary Client Service Representative

Job Overview

Veterinary Cancer Group of Los Angeles is hiring full-time experienced Veterinary Client Service Representatives to join our amazing oncology team!

Benefits

• Health, life, vision, dental, PTO, paid holidays, CE allowance, 401(k), paid parental leave, quarterly bonus program, impressive pet benefits, and much more!

Job Responsibilities

• Greet clients and patients in a friendly manner.
• Get weights on patients and update medical record.
• Escorts and place patients in examine rooms. Notify the doctor of the patient’s arrival.
• Confirm appointments for the following day. Prepare drop-off forms, estimates and client authorizations.
• Cover incoming calls and client call backs. Set up and schedule all appointments for new patients and rechecks.
• Track no shows and canceled appointments by making a note in the medical record. Gather new patient’s records by calling the referring veterinarians office. Enter new client and patient information into computer.
• Enter into the computer all correspondence into patient’s medical record. Keep existing client and patient information up to date.
• Light cleaning of the exam rooms and front lobby area.
• Check clients out by receiving and processing payment for services rendered. Also reviewing and printing invoice.
• Receive signed surgery/treatment consent forms and euthanasia forms. Monitor incoming faxes/emails and distribute appropriately.
• Attach laboratory results to medical record and task to doctor for review.
• Perform other duties as assigned.

Pay Range

$20.00-$25.00 hourly dependent upon experience.