Veterinary Client Service Representative

What You’ll Actually Be Doing

• Greeting pets and their humans like VIPs
• Answering phones, scheduling appointments, and keeping the day on track
• Helping pet parents with questions, check-ins, payments and updates
• Managing records, messages and all the little details that keep the clinic running smoothly
• Supporting the medical team so appointments flow efficiently
• Keeping calm during busy moments and helping stressed pets (and humans) feel comfortable

You’d Be a Great Fit If You

• Love animals and people
• Have strong customer service skills and a positive attitude
• Can juggle multiple tasks without getting overwhelmed
• Communicate clearly and professionally
• Are dependable, organized and team-oriented
• Learn new technology quickly
• Bring good energy, kindness, and common sense to work every day

Bonus Points If You

• Have veterinary, medical office or reception experience
• Know your way around scheduling software and phones
• Enjoy social media/content creation (our patients are honestly influencers already)