Veterinary Assistant / Veterinary Receptionist

Grow your career in a dual CSR and veterinary assistant role at North Haledon Veterinary Care, a full-service hospital providing medical, dental, surgical, and preventative care since 1996. We’re looking for a hybrid Client Service Representative / Veterinary Assistant who enjoys working with both people and pets.

Responsibilities

In this role, you’ll split your time between client service responsibilities and veterinary assistant duties, including:

• Client Service
  • Welcome clients and patients and create a positive experience from check-in to check-out
  • Answer phones, schedule appointments, and assist with client questions
  • Process payments and maintain accurate client and patient information
  • Assist with prescription refill requests and client communications
  • Communicate clearly and compassionately with pet owners
  • Help maintain an organized and efficient front desk
• Veterinary Assistant
  • Assist doctors and technicians during appointments, exams, and treatments
  • Obtain patient histories and help prepare patients for examinations
  • Safely restrain and handle dogs and cats
  • Assist with sample collection, laboratory work, and diagnostic procedures
  • Prepare and maintain exam rooms and treatment areas
  • Assist with medications, vaccines, and treatments based on experience and hospital protocols
  • Support patient care and hospital workflow throughout the day

Requirements

• Previous experience in a veterinary hospital as a CSR, Veterinary Assistant, or in a cross-trained role preferred
• Strong customer service and communication skills
• Comfortable working directly with animals and clients
• Ability to multitask and transition between front desk and clinical responsibilities
• Dependable, adaptable, and team-oriented
• Comfortable working in a busy veterinary environment
• Interest in continuing to learn and develop your veterinary skills

Benefits

• Competitive compensation + Monthly Bonus Opportunities
• Health, dental, vision, and mental health support with 24/7 access
• Generous PTO, paid parental leave, and holiday pay
• Annual Scrub Allowance
• Free RACE-approved CE platform, including veterinary assistant and technician-specific content
• 401(k) with employer match
• Incentive programs recognizing team contributions to great care
• Personal pet care discounts at all CVP locations + Pet Insurance Discounts
• Internal mobility and advancement opportunities across the CVP network

Pay

$20–$24/hour, based on experience

Schedule

• Full-Time
• Some evenings until 7pm
• Saturday rotation, 8am–4pm