Veterinary Assistant/Receptionist

Bedford Greenwich Animal Hospital is a homegrown, multi-doctor, full-service hospital serving the Westchester and Greenwich communities with high-quality medicine and personalized care. We are looking for a compassionate and dependable team member to join our full-time staff in a hybrid role that combines hands-on patient care with meaningful client interaction.

About the role

This hybrid position offers the opportunity to support both the medical and client-service sides of the hospital. You’ll assist with patient care, treatments, and procedures while also helping clients feel welcomed, informed, and supported throughout every visit.

• Family-oriented hospital with a supportive, close-knit team
• Opportunity to build both clinical and client-service skills
• Multi-doctor practice with exposure to a variety of cases and procedures
• Leadership that values teamwork and encourages professional growth
• Positive workplace where your contributions are recognized
• Commitment to high-quality medicine and exceptional client service
• Hospital culture that supports a healthy work-life balance

Responsibilities

• Assist veterinarians and Veterinary Technicians during examinations, treatments, surgeries, and other procedures
• Safely and compassionately handle and restrain patients
• Prepare examination rooms, treatment areas, and surgical spaces
• Clean, disinfect, and sterilize equipment and hospital surfaces
• Collect blood, urine, stool, and other diagnostic samples as directed
• Assist with basic laboratory testing and diagnostic procedures
• Administer medications and treatments under the direction of the veterinary team
• Feed, bathe, walk, and provide attentive care for patients as needed
• Welcome clients and patients with warmth and professionalism
• Manage multiple phone lines and respond to client questions
• Schedule appointments and support an efficient daily workflow
• Check clients and patients in and out
• Process payments and maintain accurate client and patient information
• Communicate with pet owners regarding care instructions, treatment plans, and follow-up visits
• Maintain complete and accurate medical records
• Keep the hospital clean, organized, well stocked, and compliant with safety standards
• Collaborate with doctors, technicians, assistants, and receptionists to provide an exceptional client and patient experience

Requirements

• Previous experience in a veterinary hospital or animal-care setting preferred
• Experience assisting with patient care and veterinary procedures
• Strong customer-service and client-communication skills
• Knowledge of proper cleaning, disinfection, and sterilization practices
• Familiarity with medication administration and diagnostic equipment preferred
• Safe and compassionate animal-handling skills
• Confidence managing multiple priorities in a busy hospital
• Strong organizational skills and attention to detail
• Comfort using computers and learning veterinary practice-management software
• Ability to maintain accurate medical and client records
• Dependable, professional, and team-oriented attitude
• Genuine passion for helping pets and the people who love them
• Ability to meet the physical demands of the role, including lifting and safely handling animals

Benefits

Financial Benefits

• Competitive pay ($18.00–$25.00 per hour, based on experience)
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program for Veterinary Technician Licensing (full-time only)
• Referral bonus program
• Quarterly Team Rewards Bonus Program
• State veterinary technician license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Uniform allowance

Wellness Benefits

• Comprehensive medical, dental, and vision coverage (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full paid parental leave for the birth or adoption of a child for eligible full-time employees after one year of service (does not apply in states with paid family leave programs)
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Bedford Greenwich Animal Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.