Veterinary Assistant - Abingdon Square Veterinary Clinic - NY

About the Opportunity

This is not your typical Veterinary Assistant position. At Abingdon Square Veterinary Clinic, we are searching for a Veterinary Assistant who serves as a true extension of the doctor-client relationship. Someone who loves connecting with people just as much as they love caring for pets. Our ideal candidate is warm, personable, organized, and genuinely enjoys spending time with clients. They understand that exceptional veterinary medicine is not only about patient care; it is also about building trust, educating pet owners, and creating an outstanding client experience from start to finish. This role will primarily function as an Exam Room Veterinary Assistant, helping support doctors throughout appointments while serving as a client care ambassador for the hospital. We are looking for someone who naturally forms relationships, communicates with confidence and compassion, and enjoys providing a concierge-style experience for every client who walks through our doors.

About Abingdon Square Veterinary Clinic

Abingdon Square Veterinary Clinic recently relocated into a beautiful, newly renovated facility located in the heart of Manhattan's West Village. Our modern hospital features:

• 5 spacious exam rooms
• Dedicated surgical suite
• Dedicated dental suite with 2 dental tables
• Digital dental radiography
• Vetspire cloud-based medical records
• Advanced diagnostic and treatment equipment
• Comfortable team lounge and workspace

We are proud to be:

• Fear Free Certified
• Feline Friendly Certified
• Human-Animal Bond Certified

Our team provides a combination of wellness care, advanced dentistry, surgery, urgent care, and internal medicine support. We are committed to practicing high-quality medicine while maintaining a supportive, positive culture where technicians play an integral role in patient care. Our doctors, technicians, assistants, and client service representatives work closely together, support one another during busy days, and genuinely enjoy collaborating. We believe in mentorship, teamwork, communication, and creating an environment where every team member can continue to learn and grow.

Responsibilities

• Prepare exam rooms and support doctors during appointments
• Obtain patient histories and document medical information accurately
• Collect patient vitals and assist with patient handling
• Serve as a liaison between doctors and clients
• Educate clients on medications, treatment plans, preventive care, and discharge instructions
• Conduct follow-up calls after appointments and procedures
• Build strong relationships with clients and their pets
• Help ensure every client feels welcomed, informed, and supported
• Assist with patient treatments and routine nursing care as needed
• Support hospital workflow and patient flow throughout the day
• Work collaboratively with doctors, technicians, assistants, and client service representatives

Who Will Thrive In This Role

• Loves talking with clients and educating pet owners
• Enjoys building long-term relationships with families and patients
• Has a naturally warm, welcoming, and compassionate personality
• Thrives in a hospitality-driven environment
• Loves creating personalized experiences for clients
• Takes pride in exceptional communication and follow-through
• Enjoys making follow-up calls and checking in with clients
• Understands the importance of trust in veterinary medicine