Vertical Transportation Special Projects Manager

Responsibilities

• Oversee the performance of routine maintenance and urgent repair work in alignment with established engineering standards and all applicable health and safety regulations.
• Work to be performed by contracted maintenance providers and/or licensed third parties.
• Determine vertical transportation deficiencies, including poor ride quality and aesthetic upgrades.
• Oversee the full vertical transportation project lifecycle, including bidding, contract development, and construction administration for elevator and escalator upgrades and modernization.
• Cookordinate cross-functional teams and supervise contractor performance to ensure quality and compliance.
• Lead onsite activities such as surveys, inspections, testing, and equipment evaluations.
• Manage budgets, resources, and billing associated with vertical transportation operations and projects.
• Prepare detailed reports on equipment condition, maintenance progress, and outstanding deficiencies.
• Maintain accurate and complete records of all maintenance, inspections, and testing.
• Prioritize the repair and replacement of fixtures, including operational panels, hall stations, and related components.
• Plan, schedule, and track project milestones to ensure timely delivery of vertical transportation initiatives.
• Identify project risks and develop mitigation strategies to maintain scope, budget, and schedule integrity.
• Cookordinate stakeholder communication, providing clear updates on progress, issues, and required decisions.
• Manage procurement activities, including vendor selection, proposal review, and equipment delivery logistics.
• Lead project close-out processes, ensuring documentation accuracy, final inspections, and resolution of outstanding items.
• Respond to and complete Maximo work orders in a timely and accurate manner.
• Provide technical support for events as required.
• Project manage special projects that may involve non-vertical transportation equipment including developing scopes, bidding, overseeing contractors, managing budgets and timelines, completing project close-outs, coordinating trades and communicating with key stakeholders.

Qualifications

• Demonstrate the organization's core values, family-style service philosophy, mission, and vision in action.
• Uphold and promote a workplace culture grounded in diversity, equity, and inclusion.
• Maintain a professional appearance and demeanor throughout the shift.
• Follow all safety protocols and immediately report unsafe conditions.
• Adhere to lost-and-found procedures and all other departmental policies.
• Plan, organize, and complete assigned work efficiently and on schedule.
• Take initiative, demonstrate ownership, and proactively assist guests with their needs.
• Receive and apply feedback and coaching from supervisors.
• Perform additional job-related duties as assigned.