Venue Usher / Ticket Taker- White River Amp.

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts promotes more than 50,000 events annually for nearly 7,000 artists in 40+ countries. Live Nation Media & Sponsorship creates strategic music marketing programs connecting over 1,200 sponsors with the 145 million fans attending Live Nation Entertainment events each year.

About the role

As an usher, greeter, or ticket taker at the White River Amphitheatre, you will greet guests, electronically scan concert tickets/passes/credentials to verify authenticity and allow entry into the venue. You will help ensure safety, maintain venue cleanliness, and assist guests with their needs before, during, and after the show.

Responsibilities

• Greet guests and scan event tickets upon entry to the venue using hand-held electronic scanners.
• Examine tickets/passes to verify authenticity.
• Assist with keeping the venue safe, clean, and presentable to guests.
• Resolve or refer guest complaints or problems.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Assist patrons by answering questions and giving directions to places inside or outside the venue.
• Examine tickets for entry to various seat levels around the venue during the event and assist guests with locating their seats.
• Help maintain clear aisles and inform guests of venue policies as needed.
• Ensure guests are safely enjoying the show.
• Participate in venue recycling efforts before, during, and after the show (Show CARE initiative).
• Partner with team members at the end of the show to close the venue, which may include collecting recyclables, picking up and storing event equipment such as lawn chairs and barricade.
• Perform additional tasks as requested by Management.

Requirements

• Must be 18 years of age or older.
• High School Diploma or equivalent preferred.
• Guest service experience a plus.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• Position requires constant walking, standing, and/or climbing stairs.
• Position requires working outdoors under variable weather conditions.

Pay

Expected compensation for this position is $20.82 USD - $22.00 USD hourly, based on market location, qualifications, skills, and experience.