Usher / Ticket Taker - Mystic Lake Amphitheater

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our businesses connect over 145 million fans with 7,000 artists through 50,000 events annually.

About the role

Venue Nation is seeking an Usher/Greeter/Ticket Taker at Mystic Lake Amphitheater. This is a Part-Time Seasonal position.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examining tickets for entry to various seat levels during the event.
• Aid in maintaining venue safety, cleanliness, and presentation to guests.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Assist guests with special needs, such as helping with seat accommodations.
• Show CARE by participating in venue recycling efforts before, during, and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Show CARE by participating in the venue’s sustainability program, which could include implementing programs that conserve resources/prevent waste such as sorting waste and educating fans about our efforts.
• Partner with fellow band members at the end of the show to close the venue—this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricades, etc.
• Assist patrons by giving directions to places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by management.

Requirements

• High School Diploma or equivalent preferred.
• At least 1+ year in a guest service role preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• Position requires constant walking, climbing stairs, and occasional sitting, lifting, and carrying up to 25 lbs.

Qualifications

• Passionate and motivated.
• Driven, with an entrepreneurial spirit.
• Resourceful, innovative, forward-thinking, and committed.

Skills

• Customer service skills.
• Event management skills.
• Emergency response skills.
• Physical stamina and strength.

Benefits

The expected compensation for this position is $17.28 USD - $21.60 USD per hour. Pay is based on a number of factors including market location, qualifications, skills, and experience.

Pay

$17.28 USD - $21.60 USD per hour

Schedule

This is a Part-Time Seasonal position.