Venue Representative -Macon, GA

About the role

This part‑time, on‑site Event Representative position with WORLDS® (Poseidon’s US‑based partner) involves representing the company at immersive, cinematic projection shows. The role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience. All offers of employment are contingent upon clear results of a thorough background check.

Responsibilities

• Event Setup & Breakdown: Set up and take down signage, check‑in tables, and merchandise displays; charge devices.
• Guest Experience: Greet and check in guests, answer questions, and ensure a seamless audience experience.
• Merchandise Management: Facilitate sales, track inventory as needed, report issues, and request additional assets and merchandise.
• Event Oversight: Monitor event flow and quickly resolve any on‑site issues.
• Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.

Requirements

• Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
• Strong verbal communication and interpersonal skills.
• Ability to take initiative and work independently.
• Comfortable working in a fast‑paced, high‑energy environment.
• Reliable transportation to and from the venue.
• Consistent availability for scheduled dates.

Schedule & Commitment

Work is required on Saturdays and Sundays from 4:00 pm – 9:15 pm. Initial scheduled dates are 10/10/2026 (Saturday) and 10/24/2026 (Saturday). Additional dates will be assigned based on ticket sales and venue scheduling; days and shift times may vary.

Location

Museum of Arts and Sciences: 4182 Forsyth Rd, Macon, GA 31210, United States.

Who You Are

• A strong communicator who can confidently engage with guests and venue staff.
• Tech‑savvy and comfortable using iPhone apps, including WhatsApp.
• Reliable, punctual, and detail‑oriented with excellent judgment.
• A proactive problem solver who stays calm under pressure.
• A team player with leadership skills, able to direct on‑site venue staff when necessary.

Key Performance Indicators

• Guest Satisfaction – audiences consistently report positive experiences and smooth check‑ins.
• Operational Accuracy – setup, check‑in, and breakdown follow all company procedures with no missed steps.
• Communication Quality – timely, clear updates are shared with the Venue Operations team before, during, and after events.
• Merchandise Management – inventory is tracked accurately and sales are reported promptly.
• Reliability – arrival on time, fully prepared, and consistently representing the WORLDS brand professionally.
• Problem Solving – on‑site challenges are handled calmly with quick and effective resolutions.

Values

• Respect and consideration for team members and audience.
• Ethics – honesty and integrity while pushing technological boundaries.
• Collaborative outlook and attitude.
• Ownership of mistakes and turning them into learning opportunities.
• Open, honest communication.

Physical Demands and Work Environment

The role regularly requires talking or hearing, using hands or fingers, and handling objects, tools, or controls. Occasionally the employee must stand, walk, sit, reach with hands and arms, and lift or move up to 25 lb. Vision requirements include close, distance, and focus adjustment. The noise level is usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.