Venue Representative - Huntington, NY

About the role

WORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.

• Respect and consideration for other team members and our audience
• Ethics – while we push the boundaries of the tech, we always act with honesty and integrity
• A collaborative outlook and attitude
• Ownership of mistakes and the ability to turn them into learning opportunities
• We don’t do guilt
• Open, honest communication

Responsibilities

• Event Setup & Breakdown: Set up and take down signage, check-in tables, merchandise displays, and charge devices.
• Guest Experience: Greet and check in guests, answer questions, and ensure a seamless audience experience.
• Merchandise Management: Facilitate sales, track inventory as needed, report issues, request additional assets and merch as necessary.
• Event Oversight: Monitor the event flow and quickly resolve any on-site issues.
• Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.

Requirements

• Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred)
• Strong verbal communication and interpersonal skills
• Ability to take initiative and work independently
• Comfortable working in a fast-paced, high-energy environment
• Reliable transportation to and from the venue
• Consistent availability for scheduled dates

Schedule

• Thursdays and Sundays from 4:30 pm – 8:45 pm
• Current scheduled dates:
  • 10/8/2026 – Thursday
  • 10/15/2026 – Thursday
  • 10/18/2026 – Sunday
  • 11/5/2026 – Thursday
  • 11/22/2026 – Sunday
  • 12/6/2026 – Sunday
  • 12/20/2026 – Sunday
  • 12/27/2026 – Sunday
• Additional dates will be assigned based on ticket sales and venue scheduling; days and shift times may vary.
• Location: Suffolk County Vanderbilt Museum and Planetarium – 180 Little Neck Rd, Centerport, NY 11721

Skills

• Who you are:
  • A strong communicator who can confidently engage with guests and venue staff
  • Tech‑savvy and comfortable using iPhone apps, including WhatsApp
  • Reliable, punctual, and detail‑oriented with excellent judgment
  • A proactive problem solver