Jobs · Management · Michigan

Venue Operations

Live Nation Entertainment · Grand Rapids, MI · 3 wk ago
ManagementPart-time

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our Concerts Division fosters a fun and upbeat work culture with no shortage of opportunities, offering perks such as free concert tickets, dog-friendly offices, and supportive benefits like student loan reimbursement and adoption/fertility support. Join us to be part of a passionate and committed team where you can thrive and achieve your career and personal goals.

What This Role Will Do

  • Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
  • Prevent and resolve altercations among guests
  • Lead guests and other employees in emergency evacuation procedures and provide assistance
  • Maintain control by circulating through your work area throughout the shift
  • Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
  • Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search
  • Enforce House policy regarding photos/videos/recording devices
  • Safeguard against theft and property damage
  • Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
  • Set up area before opening (stanchions, table configuring, etc.)
  • Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift

Required

  • Previous Security experience or experience working live events
  • Ability to work late hours
  • Flexible schedule
  • Knowledge of computer systems and technologies
  • Read, write and speak English fluently
  • Must be able to lift or move up to 25 lbs using proper lifting techniques
  • Tolerance of all cultures, music and art forms

Preferred

  • Bi-lingual
  • Experience recognizing valid ID’s
  • Experience in a live music environment
  • Experience with de-escalation techniques
  • Self-defense training
  • Experience using metal detection equipment
  • EMT or other medical background

Physical Demands/Working Environment

  • Working environment is fast-paced, often loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet
  • Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

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