Venue Box Office staff

Job Summary

WHAT THIS ROLE WILL DO:

• Cash Handling
• Opening Procedures and Closing Procedures
• Maintain superior customer service both in person and over the phones
• Answer phone with prompt and courteous attitude
• Guest Relations
• Will Call/Sales/Coat Check Window
• Running Ticketmaster Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment

Required

• Working Knowledge of Phone Handling, Cashiering, Customer Service
• Entry level knowledge of basic computer operation and Point of Sales systems
• Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
• Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
• High School Diploma Preferred
• Previous Ticketing experience
• Working knowledge of Windows based PC programs
• Bilingual proficiency in English and Spanish is highly desirable

Physical Demands/Working Environment

Position requires repetitive use of arms for answering busy phones and typing.