Venue 1 Expediter/Runner PM

About the Role

At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find!

Responsibilities

• Facilitate food and beverage service to each guest in an expedient, professional, and courteous manner.
• Arrive at scheduled start time in appropriate uniform and ready for work (uniform must be neat and pressed).
• Collect and set up any necessary equipment to perform job, including side-work.
• Know the content of all menus and wine lists.
• Serve guests and internal employees following established standards.
• Assist in clearing tables as necessary.
• Support servers to ensure guest requests are met.
• Keep workstation clean at all times.
• Read all memos.
• Maintain a positive and professional attitude toward guests and co-workers.
• Report to the Food & Beverage Manager before ending work shift.
• Act as an ambassador of Enchantment by speaking positively of the Resort at all times.
• Foster a work environment of teamwork and mutual service by assisting co-workers and other departments to ensure guest satisfaction.
• Know the resort layout.
• Work efficiently and as a team.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Must work well with or without direct supervision.
• Must be neat and well-groomed at all times.
• Flexible, self-motivated, positive, and professional attitude toward guests, co-workers, and management.
• Maintain current food handler’s certification.
• Prior experience desired.
• English skills necessary to communicate with guests.

Physical Requirements

• Lifting & Carrying: up to 45 lbs (50% of the time).
• Walking: 35% of the time.
• Bending & Lifting: 15% of the time.
• Standing for extended periods.
• Hearing and manual dexterity.
• Distance vision: 1-3 feet.
• Use of cleaning solutions.

Supervision Received: Restaurant Manager