Vendor Service Clerk

This position reports to the Vendor Services Manager.

About the role

The primary responsibility of the Vendor Service Clerk is to aid the Vendor Services Team by processing common and/or systemic repairs.

Responsibilities

• Address all incoming emails for the assigned Vendor Services Team.
• Open Repair Orders to start the repair process.
• Assign Purchase Order numbers for high-volume and low-cost repairs.
• Handle email and phone duties, including answering vendor requests and repair follow-ups.
• Work with Operations to handle all repairs in a timely manner.
• Follow up on repairs in process.
• Receive invoices and PM sheets and attach them to the Repair Order.
• Other duties as assigned.

Requirements

• High School Degree or GED required.
• Excel and Word knowledge.
• Computer data entry skills.
• Limited mechanical aptitude.
• Knowledge of VMRS is a plus.

Pay

The base hourly rate for this position is $18.20 - $24.27 per hour. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining the starting rate of pay.

Benefits

• Medical, Dental, Vision, and Prescription Drug Coverage.
• 401k Plan.
• Wellness Program.
• Life Insurance.
• Paid Time Off.
• Paid Parental Leave.